Lane County Assessment & Taxation reopens service counter and improves contactless payment options

Lane County Assessment & Taxation reopens service counter and improves contactless payment options
Posted on 07/20/2020

Lane County Assessment & Taxation will reopen its service counter on Tuesdays and Thursdays from 10:00 a.m. to 3:00 p.m. beginning on July 21.

 

Employees assisting customers at the service counter will wear face coverings. Customers must also wear face coverings. Disposable face coverings are available for customers who do not have their own. Additionally, employees and customers will be separated by a glass barrier.  

 

“We have statutory deadlines that we must meet and part of our ability to do so relies on being able to work with our residents,” said Lane County Assessor Mike Cowles. “Not everyone has access to online services, and not every question or issue can be resolved from a distance. We are doing everything we can to provide services in a safe way.”

 

There are also several contactless options to receive service. The Assessment & Taxation phone assistance hours are from 10:00 a.m. to 3:00 p.m., Monday–Thursday. Questions can be submitted via email to assessor@lanecountyor.gov. Tax payments can be made by telephone at 1-833-819-5119, as well as online at www.lanecounty.org/AT.  If needed, appointments are also an option.

 

By the end of July, Assessment & Taxation will also have completed the installation of a permanent property tax payment box on Pearl Street in Eugene between 7th and 8th avenues. The box, next to the ballot drop box, will allow residents to make their payments without entering the building.

 

For more information about the services offered by Lane County Assessment & Taxation, please visit www.lanecounty.org/AT.

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