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Behavioral Health Campus FAQs

What is behavioral health?

Behavioral health refers to the connection between a person’s behaviors and their overall well-being, including mental, emotional, and physical health. It encompasses mental health conditions, substance use disorders, and life stressors that impact how people cope with daily life.

Lane Stabilization Center:

What is the purpose of the Lane Stabilization Center (LSC)?

  • The LSC will offer 24/7 behavioral health stabilization services for everyone in Lane County. Just like with an urgent physical health clinic, community members may access care for a variety of reasons ranging from gaps in medication prescriptions, anxiety symptoms impacting someone’s ability to work, an individual experiencing acute grief, a student disclosing suicidal thoughts, an older adult experiencing isolation and fear, an individual interested in accessing sobriety resources, etc.  

    It isn't a primary source for housing or basic needs resources, but staff may coordinate these supports as part of follow up care planning to aid someone in lasting stabilization of their behavioral health symptoms. 

How will someone access the Stabilization Center?

  • Anyone can walk in or be accompanied by a loved one. 

    Mobile Crisis Providers, like Mobile Crisis Services of Lane County (MCS-LC) or law enforcement and other first responders, may transport individuals. 

     Mental health and primary care clinics, social service organizations, faith groups, and schools can refer individuals to the LSC. This process involves a warm handoff, where the referring party ensures the individual is connected with the LSC and their needs are communicated effectively. 

How does the LSC support people facing substance abuse or addiction?

  • Staff includes medical and behavioral health professionals trained to help those in crisis, including those using substances. Individuals will be supported in accessing local detox centers or hospitals, as appropriate. 

    The LSC will coordinate with recovery programs and Behavioral Health Resource Networks (BHRNs) to ensure people receive appropriate ongoing care.  

Are cost savings available by renovating an existing building instead of building a new one?

  • In addition to accommodating the square footage and parking to operate the proposed level of services, the facility will also need to include ligature resistant components, meaning building design that reduces the possibility for individuals in distress to harm themselves. 

    A site-selection committee evaluated over 35 existing buildings, including many on-site tours, and was unable to locate an existing space that was available, within budget, and met location, size, and zoning criteria. 

Why will the program be limited to 42 beds/chairs?

  • The proposed program size of approximately 14 adult recliners, approximately 16 adult beds and approximately 12 youth beds was generated by project consultants, RI International, via their “Crisis Now Resource Need Calculator” which utilized regional data from Lane County hospitals, insurance companies, public safety and behavioral health providers. The identified service provider is continuing to work with local system partners to confirm level of community need and will implement applicable programming.  

How will people in rural Lane County access the LSC?

  • The LSC will work with Mobile Crisis Services, like Mobile Crisis Services of Lane County (MCS-LC), and other county-wide resources to support equitable access to care, particularly for those in rural areas. The LSC will be conveniently located in Springfield, allowing for easier access to the behavioral health resource hub due to its proximity to main highways. 

Who will be providing the services?

  • Connections Health Solutions will provide behavioral health services at the LSC, with oversight from Lane County. LifePoint Behavioral Health will be providing services at Timber Springs Behavioral Health Hospital.  

Where will the Stabilization Center be located?

  • The LSC’s location in Springfield, near planned behavioral health facilities, has been strategically chosen to meet community needs by being in proximity to the two nearest Emergency Departments (ED), enhancing the intent of the LSC to serve as a true alternative to going to the emergency department for a behavioral health crisis. 

    The LSC will be centrally located and accessible to the main transportation arteries that span the county and connect with rural communities. With I-5, 105, and the Beltline minutes away, this location allows for the creation of a true resource hub. 

    The LSC site is also accessible via primary bus lines. Additionally, alternate transportation methods will be evaluated for ease of access. 

Behavioral Health Campus:

Why was the Springfield property chosen?

  • The property is close to PeaceHealth's planned Behavioral Health hospital and other emergency services. This location allows for the opportunity to implement program models that have worked well in different communities.  

    The LSC will serve as a starting point for a community member in need of a range of behavioral health crisis services. It will reduce the demand for hospital level services, increasing overall capacity for PeaceHealth’s behavioral health programs to provide inpatient care to those who need it. 

How is the purchase of the LSC location being funded?

  • The Lane County Board of County Commissioners approved General Fund dollars to buy this property because it's a unique investment. This funding doesn't impact money set aside for the Stabilization Center start-up. Expanding the project scope also creates more funding opportunities, making the project more feasible and sustainable for the community in the long run. 

How does the Crisis Now model fit into the LSC?

  • The LSC aligns with the Crisis Now model, which establishes national best practice standards for crisis care, including a crisis line, mobile crisis teams, and short-term stabilization services to improve crisis care, prevent suicides, reduce ER visits, and reduce overuse of law enforcement teams. 

How will the project continue to prioritize community voice in the design and operations?

  • The LSC will incorporate the community input that has been collected via listening sessions and surveys and will continue to invite feedback specific to the facility design and program design, in partnership with the project architect and service provider.

What will be the impact on neighbors to the campus?

  • The overall experience for neighbors will be comparable to having any other commercial neighbor, and existing healthcare neighbors. There will be some increase in traffic by virtue of staff coming and going, as well as clients being transported, but that increase would not significantly impact congestion. Recent traffic study confirms this. Individuals can walk in and/or be accompanied by loved ones. In addition, some community members will arrive via mobile crisis services or law enforcement through a designated sallyport to ensure privacy and safety. Law Enforcement and other first responders will not be using sirens or lights when approaching the facility. Situations requiring lights or sirens would warrant transport to an emergency department setting. This facility is not an emergency care setting. 

    The nature of the services provided at the facility will not result in an increase in loitering, either before or after receiving care. This setting is one where people come to get help. Thorough discharge planning begins the moment someone enters the facility, with plans in place around transportation and next steps confirmed before they are discharged. What is unique about the Stabilization Center is that the model allows for the time needed to complete intensive discharge planning. Additionally, campus design elements will help reduce visual and auditory impact. 

Will the siting of this campus have an impact on public safety?

  • Lane County has extensive experience siting treatment facilities and has found they do not increase unwanted or criminal activity in the sited neighborhood. Since this facility is primarily accessed on a voluntary basis, clients are there to seek help and then move on with their lives. Partners do not anticipate loitering or illegal camping. Conversely, the partners will actually work to mitigate existing trespassing and institute safety measures which will benefit public safety in the area. 

    Additionally, facilities will bring 24/7 staff to the area, trained to support individuals in crisis. The long term projected impact will dramatically reduce overall instances of untreated behavioral health crisis in the community.  

How many new jobs will this campus bring to the area?

  • The 200+ projected living wage jobs the campus will create between the two facilities will not only contribute to the local tax base, they will also help foster more economic activity in the area.