Lane County is committed to providing residents with fair access to County services. This includes residents with limited English skills.

Lane County’s “Limited English Proficiency Plan” requires all staff to provide free assistance to people with limited English skills. This includes translations of documents and interpreting services.

The Limited English Proficiency (LEP) Plan requires Lane County to do the following:

• Identify individuals who need language assistance;
• Provide free language assistance upon request;
• Train staff in how to best support limited English speakers;
• Provide public notices to LEP persons notifying limited English speakers of their rights; and
• Monitor and update the LEP plan.  

All Lane County Departments and Divisions must post language assistance notices in prominent physical locations that the public has access to and translate significant publications and communications when requested.